FAQ

If you have a general question that isn’t answered below, please contact us at:[email protected]

How do I unlock a book that I have bought?

You can only unlock books from the Penguin Readers series.

Click on ‘Unlock Book’ on the homepage and follow the instructions.

You need to be registered and signed in to unlock books and will need to have a copy of the book/s with you.

Where can I buy the books listed on the website?

Click on the book jacket and on ‘Order Book’. You can then select your country and you will be shown details for your local distributor through which you can buy the books.

Where can I find free classroom resources?

Click on ‘Tests and Activities’ at the top of the homepage and select the series you would like support materials for.

Alternatively, for book-specific resources, click on the book jacket and select audio or documents from there.

Who should I contact if I have a query about or issue with a product?

Contact your local distributor or email the Penguin Readers team at: [email protected]

Can I request resources for a topic that is not currently available?

We are not able to create bespoke materials, however we are always very keen to hear feedback and more about what would work best for you. So please do let us know at [email protected].penguingroup.com

Can I buy the books in packs?

Please contact your local distributor to discuss buying in packs.

Are free resources and audio available for every book?

Each of the Penguin Readers has accompanying support materials and audio. For book-specific resources, click on ‘Books’ at the top of the homepage and click on the book you are looking for. Scroll down the book page to browse the book-specific resources. For series-specific free resources, click on ‘Tests and Activities’ at the top of the homepage.

How do I find out about classroom resources, giveaways and news about Penguin Readers?

Visit the Penguin Readers homepage penguinreaders.co.uk and scroll to the bottom of the page to sign up to the Penguin Readers Newsletter.

How do I request reproduction rights for a portion of a Penguin Reader for classroom use?

Please contact the Penguin Readers team at [email protected]

How do I request an academic inspection copy?

Please contact the Penguin Readers team at [email protected]